Building Bridges: Enhancing Communication
Communication is the cornerstone of human connection, yet millions of Americans with disabilities face barriers that leave them disconnected from their faith communities. In a recent discussion on Indispensable People, I explored the vital importance of making communication a two-way street, epecially within church settings. Alarmingly, 80% of the 65 million Americans with disabilities are absent from congregations. Why is this happening, and what can be done to change it?
Shifting the Focus: Listening as a Key Component
Ryan Falk provides a profound insight: "Communication is a two-way street, but it ironically requires more of the listener than the speaker." This perspective shifts responsibility from those struggling to communicate to those receiving the communication. Poor speaking can often be overcome by good listening. Therefore, we must ask ourselves: are we genuinely listening to all voices in our churches, regardless of how they communicate? Too often, people with disabilities face resistance and barriers to participation simply because their method of communication differs from what's considered "normal" or convenient.
Personal Stories: A Window into Daily Challenges
Following a COVID-related hospitalization when I temporarily lost my ability to speak, my eyes were even more open to the struggles of communication. In the hospital, I struggled to communicate basic needs to staff. Despite pressing the call button, my inability to verbally express the need to use the restroom led to an embarrassing situation—one that could have been avoided with alternative communication methods. This experience highlights the daily challenges faced by those with permanent communication differences and how our systems often fail to accommodate diverse communication needs.
Dispelling Misconceptions: Intelligence and Communication
One damaging aspect of communication barriers is the assumption that different communication methods correlate with decreased intelligence. I experienced this with a friend who uses a wheelchair, where restaurant staff would address me instead of speaking directly to my friend, who has no communication barriers. This prejudice extends deeper when considering individuals who use communication devices or alternative methods. The film "Out of My Mind," illustrates how society often dismisses the intelligence of those who cannot communicate verbally, robbing them of dignity and opportunity.
Steps Toward Inclusivity: Practical and Attitudinal Changes
Creating truly inclusive churches requires both attitudinal and practical changes:
Assume Competence: Recognize that someone's worth comes from their Creator, not their communication abilities.
Practice Patience: Slow down to allow those using alternative communication methods the time they need.
Implement Practical Tools: Use visual schedules, communication boards, and basic ASL training for greeters.
These simple steps can transform a church from a place of exclusion to one where the gospel is truly accessible to all.
The Heart of the Message: Listening Over Speaking
The core message is clear: effective communication in churches isn't about perfecting our speaking but improving our listening. When we create spaces where all communication styles are valued, we reflect the heart of Christ who made the divine message accessible to all. By challenging our perceptions, opening access, practicing patience, and equipping ourselves with the right tools, we can ensure that people of all abilities have the opportunity to know Christ, grow in Him, and serve with their God-given gifts.
