When silence speaks volumes: Challenging our communication assumptions
Communication forms the bedrock of human connection, yet for millions of Americans with disabilities, barriers to effective communication often leave them feeling isolated from faith communities. As I reflect on this, I am reminded of the critical importance of making communication a two-way street, particularly within church settings. It's a sobering reality that 80% of the 65 million Americans with disabilities remain absent from congregations.
Shifting the Responsibility of Listening
A profound insight that has resonated with me is that “communication is a two-way street, but it requires more of the listener than the speaker.” This perspective shifts responsibility from those struggling to communicate to those receiving the communication. It prompts us to ask ourselves: are we truly listening to the voices of all individuals in our churches, regardless of how they communicate? Too often, people with disabilities encounter resistance and barriers simply because their method of communication differs from what is considered "normal" or convenient.
Personal Experience with Communication Barriers
I recall an experience following my hospitalization due to COVID-19 when I temporarily lost my ability to speak. In the hospital, I found myself unable to communicate basic needs to the staff. Despite pressing the call button multiple times, my inability to verbally express my need to use the restroom led to an embarrassing situation that could have been avoided with alternative communication methods. This experience provided a powerful window into the daily challenges faced by those with permanent communication differences and highlighted how our systems often fail to accommodate diverse communication needs.
Challenging Misconceptions About Intelligence and Communication
One of the most damaging aspects of communication barriers is the assumption that different communication methods correlate with decreased intelligence. A friend of mine who uses a wheelchair often experiences this first-hand, where people address me instead of speaking directly to him, despite him having no communication barriers. This prejudice is even more pronounced when considering individuals who use communication devices, boards, or alternative methods. The film "Out of My Mind" vividly illustrates how society often dismisses the intelligence of those who cannot communicate verbally, robbing them of dignity and opportunity.
Building Inclusive Churches
Creating truly inclusive churches requires both attitudinal and practical changes. First, we must always assume competence, recognizing that someone's worth comes from their Creator, not their communication abilities. Patience becomes essential—slowing down to allow those using alternative communication methods the time they need. Churches can also implement practical tools like visual schedules, communication boards, and basic ASL training for greeters. These simple steps can transform a church from a place of exclusion to one where the gospel is truly accessible to all.
Reflecting the Heart of Christ
The heart of this message is clear: effective communication in churches isn't about perfecting our speaking but improving our listening. When we create spaces where all communication styles are valued, we reflect the heart of Christ, who made the divine message accessible to all. By challenging our perceptions, opening access, practicing patience, and equipping ourselves with the right tools, we can ensure that people of all abilities have the opportunity to know Christ, grow in Him, and serve with their God-given gifts.